Asus Laptop S key and 0 key not working correctly

Asked 3 months ago by MD Mosaddek Hossain

M

Laptop model: Asus Vivobook 14

When I type s, it returns s and also mutes my laptop. For key 0, it opens the Ausus Home app. This issue started suddenly, like 2 or 3 days ago.

How can I fix it?

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Commented by Nowshad Jaman

Can you please mention which Windows you are using? Windows 10 or Windows 11?

Commented by MD Mosaddek Hossain

I am using Windows 11 Home Single Language 23H2. System 64-bit.

Answers: Asus Laptop S key and 0 key not working correctly

Accepted Answer

Answered 3 months ago by Nowshad Jaman

Your provided issue can be caused by many reasons. Please follow these methods to identify the reason and fix your keyboard.

Method 1: Check Sticky Keys and Keyboard Settings

  • Sticky Keys: Sometimes, accessibility settings like Sticky Keys can cause unusual keyboard behavior. Disable Sticky Keys:
    1. Press Windows + U to open Accessibility settings.
    2. Go to "Keyboard."
    3. Ensure that "Sticky Keys" is turned off.
  • Filter Keys: Turn off Filter Keys, as it can cause keypress delays.
    1. In the same "Keyboard" settings, make sure "Filter Keys" is also turned off.

Method 2: Update or Reinstall Keyboard Drivers

  • Update Drivers:
    1. Press Windows + X and select "Device Manager."
    2. Expand the "Keyboards" section.
    3. Right-click your keyboard device and select "Update driver."
    4. Choose "Search automatically for updated driver software."
  • Reinstall Drivers:
    1. In the Device Manager, right-click your keyboard device and select "Uninstall device."
    2. Restart your laptop, and Windows will automatically reinstall the driver.

Method 3: Run Keyboard Troubleshooter

  1. Go to Settings > Update & Security > Troubleshoot.
  2. Select "Additional troubleshooter."
  3. Click on "Keyboard" and run the troubleshooter.

Method 4: External Keyboard Test

Connect an external keyboard to your laptop and check if it works properly. If the external keyboard works fine, the issue might be with the built-in keyboard.

 

Try these methods in order and see if the issue resolves. If you can't understand anything please don't hesitate to comment below and if my answer helps to resolve your issue please mark my answer as accepted.

Nowshad Jaman
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